DEPARTMENT OF HOME AFFAIRS Consumer Complaints All Reviews

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DEPARTMENT OF HOME AFFAIRS Reviews

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  • Collecting My ID



    I applied for a new ID at the home affairs office in JHB CBD, I recieved an sms 26th June 2015 that my ID card was ready for collection. I went to the offices 30th June, they guy that assisted me couldn't find my ID. He took my contact number and said he will phone me once they have found it. I waiting until the 6th July and still they hadn't phoned me. Today ( 7th July ) I went back to the offices and they gave me the same story, that they can't find my ID. I have been unemployed for more than two years and have lost an opportunity at starting a job due to this. How much... More...
    (Miscellaneous)
    McCarthy85's Picture   McCarthy85    1 Comments   Comments
  • Home affairs keep spelling my surname wrong



    Last years September my whole family went to home affairs to have the family surname correctly spelt,as it was initialy spelt wrong atleast 60 years ago when my father first applied for his ID,it was approved that we can have it spelt how it should be,everyone else in my family got the new cards with the correct spelling and mine came wrongly spelt,ihave been to Randburg HA twice now,and on the system it does show the correct spelling we requested,but they have not officially corrected the misspelt surname.My full names and surname should be Matshipi Obedia Choeu,but it reflects as... More...
    (Government, Civil Services, Politics)
    obediat's Picture   obediat    1 Comments   Comments
  • New ID delay



    I applied for a new ID reverting back to my maiden name on 20 March 2014 and was so surprised to receive an sms within minutes confirming the receipt of the application. Unfortunately there seems to have been no further progress on this as every time I check my status on the internet it is still on Step 1 of 4. Due to the voting this year I can understand the delay up to May but cannot understand what is taking so long since. I would really appreciate seeing some progress on this. Regards C Stevens More...
    (Government, Civil Services, Politics)
    Swazigirl's Picture   Swazigirl    0 Comments   Comments
  • bad service



    Good Day I came into the Pinetown Home affairs on the 8/3/2014 to renew my passport . I asked the lady at reception if she could assist me and attend to me urgent as I came with a person from our church and was paying him for my transport fair and also to fetch my son at pinetown where he was waiting to be fetched from his new college and since it was not a safe place to wait . I also told the lady that I was attempted hijacked with 7 stitches and did not feel safe in the environment. She was kind to attend to me . The person who brought me also decided to get his passport as it needed... More...
    (Legal Services)
    bevgov26's Picture   bevgov26    1 Comments   Comments
  • never recieved my id



    Hai I'm kgomotso sephiri from pretoria west high school,your people came to our school in 2012 to register learners for ids therefore they only brought 5 ids!!what about our ids???? What are we supposed to do now because we want to go and apply 4 our learners but we can't because they want our ids there!!! I called the head office in Pretoria and they told me that my I'd is on their system but they can't find it and its being investigated since.....how do we solve the problem?? More...
    (Education, Schools)
    kgomotso's Picture   kgomotso    1 Comments   Comments


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