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DEPARTMENT OF HOME AFFAIRS Complaint - DEPT. OF HOME AFFAIRS WITBANK - COLLECTION OF ID AND PASSPORT - INFORMATION - COLLECTION
DEPARTMENT OF HOME AFFAIRS Complaint

DEPARTMENT OF HOME AFFAIRS Complaint

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DEPT. OF HOME AFFAIRS WITBANK - COLLECTION OF ID AND PASSPORT - INFORMATION - COLLECTION


On 25 Janary 2017, I went to the above offices to collect my new smart card ID and passport, after receiving sms's for collection. The gentleman at information , busy on his cell phone as previously with my application as well, told me I must go back to the SAPD and get an Affidavit. I ask him sir, for what reason? Still busy on his cell phone, just told me to go! At the SAPD at Witbank, I told the officer what just happened, and showed the sms's and my old barcode ID. The officer said this is strange and do not know what the reason can be either. With the Affidavit I returned to the offices. Nobody at Information. The lady at the counter, very friendly, helped me and ask me why an Affidavit and returned it to me. I told her what happened. She said everybody complain about his attitude , always on his cell phone and try to shunt people around, part from never on his post, working around. She said "not only the customers, we also do not like him" With petrol so expensive, this is unacceptable! Part from the Information desk, excellent service!!


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