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DEPARTMENT OF HOME AFFAIRS Complaint - HOME AFFAIRS INCOMPETENCY
DEPARTMENT OF HOME AFFAIRS Complaint

DEPARTMENT OF HOME AFFAIRS Complaint

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HOME AFFAIRS INCOMPETENCY


I got divorced in 2014 and to date my divorce was never registered. I have been to the boksburg branch and submitted the required documents, but had to find out after so long that the status was still not changed. This is a life changing issue, because I got married in the meantime and because of the delay/incompetency of the officials my marriage now can not be registered. I took it upon myself to drive to Pretoria and re-submitted my documents once again, and a very friendly lady, Agnes, who is a supervisor opted to email my documents to someone at the head-office to speed up the process. He in turn said he was busy but will attend to it the following day. I phoned today and it is still not changed. Imagine my frustration!! Standing in a long queue in the heat for hours thinking that with a click of a button everything will be changed only to find out it still needs to be done by the officials at head office. Upon enquiring if I could go to the head office to get it sorted out there, I was told they don't see clients!!! How will one get things sorted out when you get blocked on the ground??? I am irate and frustrated and more!!!!!!!!!!!


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