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DEPARTMENT OF HOME AFFAIRS Complaint - System always offline
DEPARTMENT OF HOME AFFAIRS Complaint

DEPARTMENT OF HOME AFFAIRS Complaint

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System always offline


I have been to the office in Alex 5 times and out of those 5 times the system has been offline 4 times. Who is your service provider? Why is offline so often and why does it take so long for it to come back online and why don't you have some sort of backup process to service your customers when though you are off line? My husband and I need to apply for the renewal of my sons passport. It is difficult enough to find time when all 3 of us are available, we have to take leave to come here and yet you still can't assist us. It's not acceptable!


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