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DEPARTMENT OF HOME AFFAIRS Complaint - Unabridged Birth Certificate - Application for unabridged birth certificate
DEPARTMENT OF HOME AFFAIRS Complaint

DEPARTMENT OF HOME AFFAIRS Complaint

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Unabridged Birth Certificate - Application for unabridged birth certificate


I applied for an Unabridged Birth Certificate for 2 of my daughters at the Wynberg Branch in Cape Town in January 2016. Not long after, only the one was ready for collection. Month after month for whole year of 2016 I called in to enquire about when the other certificate would be ready for my 2nd daughter. Only to be told that it's npt ready and that there is a backlog. Although this didn't make sense to me, I was patient and time passed. In January 2017 I received and SMS asking me to come in to complete some forms with regards to my daughter's outstanding unabridged Birth Certificate. I went in early April and completed it. It's a month later and still nobody can give me answers.

I am at my wits end, frustrated and can't get answers. I can't keep phoning in, it uses a lot of airtime and I also can keep taking off from work to sort this out.

This is absolutely pathetic service to say the least. I am disgusted and won't tolerate it any longer.

Unacceptable level of service !!!!

I need answers Immediately!!!


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