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DEPARTMENT OF HOME AFFAIRS Complaint - Worst service ever
DEPARTMENT OF HOME AFFAIRS Complaint

DEPARTMENT OF HOME AFFAIRS Complaint

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Worst service ever


Do goverment workers not realise they too have to give a good service...I applied for my new I'd 6weeks ago at home affairs wynberg. Today I went to go collect it upon entering with my reciept the security tells me that the form I have is my application form ...stapled to my reciept I had to fill a new form in and go2 counter 13 and they needed to correct it. I went over and the lady tells me go take a number and wait in a long line again I explained to her that they had made a mistake and needed to correct it as I was told to take the forms they gave me home of which I had doubled checked by askin them twice if I am takin the right forms home because I did notice my photos stapled to the reciepts I had...she just laughed and served the next person ignoring me.I then asked to speak to the supervisor after which she ignored my requested and carried on.next she points me to mrs coetzee (who I later found out is also a manager) who just simply told me you wrong go get a number and stand and wait and carried on ignoring me. The lady that was was at counter 13 then just signed out after a long wait a gentleman just helped me and told me to come again in six weeks. I seriously hate them.


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