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DEPARTMENT OF HOME AFFAIRS Support Ticket - PASSPORT

DEPARTMENT OF HOME AFFAIRS Support Ticket

PASSPORT

Created By: Lucy21's Picture Lucy21 Last Reply: 's Picture
Priority Level: [Emergency] Status: [Open]
Created: 3 years ago Last Updated: 2 years ago
Department: N/A Replies: 1

My mom and dad have applied for their passports back in May. My dad received his within 2 weeks and my mom is still waiting. She is calling everyday as they have tickets booked for The Rugby World Cup over here in England which is next month. She is calling everyday just to be told that they are still investigating. You made an error on your end. Why should my parents suffer and ruin their holiday for them to lose money and my dad to fly alone? This isn't fair. I demand an answer or this will be escalated.


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